Jonapack Packaging Materials Manufacturing Ltd.
Bank account: 10400463-50504950-53481001
Company registration number: 09-09-015349
Tax number: 14354003-2-09
Address: 1 Böszörményi Street, 4080 Hajdúnánás, Hungary

GENERAL TERMS AND CONDITIONS OF SALE AND DELIVERY

Sales and Delivery Policy for Corrugated Board Products

1. Validity and Scope of Contract
   These terms and conditions apply to all contracts concluded by Jonapack Kft. (hereinafter referred to as the Supplier) concerning the sale and delivery of corrugated board products. They form an integral and binding part of every such agreement.
   The Company publishes its General Terms and Conditions by displaying them at its registered office, on its website, by attaching them to its brochures, or by sending them to the Buyer via post, email, or fax. The Buyer may also acknowledge acceptance of these conditions in writing.
   
   Any deviation from these terms is valid only by mutual written agreement, explicitly referring to the clause being modified. Otherwise, deviations shall be deemed null and void.
   These General Terms and Conditions enter into force on 26 August 2025, replacing all previous versions.
   The Company concludes individual contracts exclusively in writing, and any amendments are valid only if made in writing.
   A contract is deemed concluded upon written confirmation of the Buyer’s order by the Company—unless the Buyer raises a written objection within three (3) days of receipt of such confirmation—or, in all other cases, upon commencement of delivery or acceptance of the goods.
   The Supplier reserves the right to refuse further deliveries and withdraw from an existing contract without liability for damages if the Buyer fails to meet payment obligations on time or if circumstances arise that may endanger the Buyer’s solvency.
   
   
2. Delivery 
   If the Buyer arranges transport, the Supplier shall notify the Buyer when the goods are ready for dispatch. The Buyer must collect the goods within three (3) days of notice.
   If collection does not occur within this period, the Supplier will inform the Buyer and, from the fourth day onwards, store the goods either at its premises or an external warehouse, at a cost of HUF 400 per pallet per day + VAT.
   If the Buyer fails to collect the goods within 30 days, the Supplier may issue an invoice for the goods and storage costs, and—after formal notification—dispose of the goods.
   
   The basis for accounting is the delivery note issued by the Supplier and signed by the Buyer or their authorised representative. Delivery takes place at the Supplier’s premises, where the Buyer must inspect the goods for defects. The Buyer’s or representative’s signature on the delivery note confirms receipt of the goods in the specified quantity and condition, including packaging, strapping, palletising, and overall condition. Any remarks, visible damage, or quantity discrepancies must be recorded on the delivery document, specifying the nature and quantity of the damage or shortage, and must be signed and named by the Buyer or representative.
   
   Once the goods have left the Supplier’s premises, any loss or damage during transport or unloading is at the Buyer’s risk.  In the event of any quality concerns, the goods may not be used until the issue is clarified. Should they nonetheless be used, the Supplier accepts no liability for any resulting additional damages.
   
   If the Supplier performs delivery, the risk of damage transfers to the Buyer upon arrival at the destination.
   The Supplier is obliged to send prior notice of delivery only if the delivery time differs from that specified in the contract. The Buyer acknowledges that deliveries may occur within grouped consignments, and therefore full delivery may not occur in a single shipment.
   The Buyer must ensure that an authorised person is present at the delivery location to sign the delivery note with a legible signature and company stamp. The place of delivery is as specified in the parties’ contract or order confirmation.
   The delivery deadline is the period specified in the order confirmation. The Supplier may deliver within this period without prior notice, or earlier with the Buyer’s consent. Unless otherwise agreed, delivery hours are weekdays between 08:00 and 16:00. At the Buyer’s request, the Supplier may provide separate notification of the exact delivery time. Upon request, the Supplier may also provide storage services for up to 30 days for part or all of the goods. In such cases, the Supplier may issue an invoice for the stored goods, which the Buyer must accept. Storage fees shall be determined in a separate written agreement.
   
   
3. Quality Acceptance
   Quality acceptance of the goods shall take place within one (1) working day after use, but no later than eight (8) working days following delivery.
   If no written notice of complaint is received by the Supplier within this period, the goods shall be deemed accepted in full and without reservation. In the event of defective performance, the Buyer must notify the Supplier in writing. The Supplier’s sales representative shall inspect the defective goods on site, take samples, and record observations in writing, to be signed by both parties. The Buyer must store the defective goods separately and allow the Supplier to inspect them at the Buyer’s premises.
   
   Printing Plates, Cutting Dies and Other Tools
   The cost of producing printing plates, cutting dies, and other tools is not included in the product price, and will therefore be invoiced separately when incurred. The Supplier shall not reimburse the cost of ordered and manufactured tools (such as printing plates or cutting dies), but will hand them over to the Buyer upon request. The Supplier will dispose of such tools two (2) years after their last use, sending prior written notice to the Buyer. If the Buyer does not claim the tools within 15 working days after notification, the Supplier may proceed with their disposal. 
   
   Dimensions, Weight, Quantity and Other Delivery Conditions 
   a) Dimensional Tolerances
   Unless otherwise agreed, the following tolerances apply to all corrugated board products:
   
   - Dimensional tolerance: ±2 mm per dimension (length × width × height).
   - For glued flaps: maximum deviation ±2 mm, angular deviation ±3°.
   - For printed positioning: maximum deviation ±2 mm, angular deviation ±3°.
   
   All dimensions are expressed in millimetres (mm). For corrugated board sheets, the first figure always represents the side parallel to the flute direction. Unless otherwise specified, internal dimensions are considered authoritative.
   
   b) Weight and Quality Deviations
   The Supplier accepts no liability for colour, bonding, stitching or print variations that remain within the limits customary in the industry. The Supplier also bears no responsibility for any defects resulting from artwork provided by the Buyer, the raw materials specified by the Buyer, or the Buyer’s own tooling. The grammage (square-metre weight) of corrugated board may deviate from the nominal value by ±5%.
   
   c) Quantity Deviations
   Permitted quantity variation — also applicable to supplementary deliveries — is ±10%, which does not constitute a breach of contract.
   
   d) Exact Quantity Deliveries
   If the Buyer requires precise quantities to be delivered, the following surcharges apply:
   up to 200 pcs: 30%
   201–500 pcs: 20%
   501–1000 pcs: 10%
   1001–2500 pcs: 8% 
   2501–5000 pcs: 6%
   above 5000 pcs: 5%
   
   
4. Packaging and Pallets 
   Goods are delivered on pallets. Each pallet is secured with strapping and covered on top with a closing sheet. Unless otherwise agreed, pallet height ranges from 120 to 220 cm. The Supplier uses 800×1200 mm standard EUR pallets in new condition. The Supplier accepts pallets of equivalent quality in exchange for those delivered with the goods. If no exchange pallets are provided, the Supplier will invoice the missing pallets and send the invoice together with the accompanying packaging list identifying the shipment. Pallets invoiced in this way may be returned within 90 days from the delivery date, and the Supplier will credit them at the unit price indicated on the packaging list. The Supplier is not obliged to accept damaged, repaired, non-standard or non-EUR pallets. Pallet returns are accepted exclusively at the Supplier’s Hajdúnánás branch.
   
   
5. Warranty
   The Supplier guarantees that its products are manufactured and inspected in accordance with the applicable technical regulations and internal quality standards. Any claim regarding product quality must be submitted in writing to the Supplier’s designated sales representative, as indicated in the order confirmation, within a limitation period of six (6) months from delivery. Claims not submitted in writing or outside the statutory limitation period will not be processed, and the Supplier shall not be liable for such cases. In the event of defective performance or any other claim for damages, the Buyer’s entitlement shall, with the exception of Civil Code §342, be limited to the value of the delivery concerned.
   
   
6. Retention of Title and Delay
   The Supplier retains ownership of all goods until full payment of the purchase price has been received. If the Buyer falls into payment delay, statutory default interest shall apply, and any further deliveries will require advance payment equal to 120% of the value of the goods, of which 20% will be offset against the earliest outstanding debt.
   
   
7. Governing Law and Jurisdiction 
   The parties agree to seek an amicable settlement of any disputes arising from the contract. Should such settlement not be achieved, the exclusive jurisdiction shall rest with the City Court of Hajdúnánás (or, where applicable, the County Court of Hajdú-Bihar).
   
   

Issued in Hajdúnánás, on 26 August 2025.